Privacy Policy

Last updated: June 15, 2025

1. Introduction

At Soulkyn, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI companion platform. By accessing or using Soulkyn, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (email address, username, password)
  • Payment and billing information
  • Conversations and interactions with AI companions
  • User-generated content such as character creations and preferences
  • Technical data including IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Soulkyn platform
  • Personalize your AI companion experience
  • Process payments and manage subscriptions
  • Communicate with you about updates, support, and promotional offers
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data. Conversations are stored securely, and we use encryption for sensitive information such as payment details. However, no online service can guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account settings or contact us to request data deletion. Please note that some information may be retained as required by law or for legitimate business purposes.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

7. Third-Party Services

We may use trusted third-party services for payment processing, analytics, and hosting. These providers have access only to the information necessary to perform their services and are bound by confidentiality obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our official support channels.